From groundbreaking to the finished product — the new Welcome Center says one thing loud and clear — Wyndham will be an integral part of the Fairfield Glade community for years to come
By KEITH WALTHER
Fairfield Glade and Wyndham resorts.
Wyndham and Fairfield Glade.
A symbiotic match if there ever was one.
And now it looks like the relationship will be ongoing for years — if not decades — to come.
With the Grand Opening celebration of its shiny new Welcome Center held last Wednesday, Wyndham Resorts has sent a message to the Fairfield Glade community.
“We are so honored to be a part of this great community,” said Dana Hartle, Resort Manager at Wyndham at Fairfield Glade. “And this means we are going to be here a long time as a viable part of that community.
“This grand opening event will be remembered as part of the history which started as Fairfield Glade (resort) and which is now is Wyndham.”
And Hartle is thankful for all the support of the Fairfield Glade Community Club, its administration and Board of Directors — and, of course, the residents.
“We absolutely need each other and the partnership we have is extremely critical to all of our successes,” she said. “We have a great relationship and it has been a very positive experience working with their great Board of Directors and everyone else involved.”
And Wyndham Manager of Corporation Communications Michele S. Pinnau says that the Wyndham facilities are now a mirror of the community that they try to support.
“The building is now as beautiful as the surroundings that it is nestled in,” Pinnau noted. “What we had before did its job, but now the new building provides a great environment to our guests coming and improves their process and prrovdes them a more pleasant experience overall.”
What’s more, the building helps bring together the entire Wyndham team, providing a basis for a smoother operation in every way.
“The building is what has created a ‘One Wyndham” culture here,” Hartle explained. “This has brought the sales, marketing and resort management teams together and the engagement we have between the associates has positively impacted the work environment. We have seen positive results over these last couple of months that we have operated in the new building.”
A “Wall of Fame” inside the new Center goes a long way to demonstrate — in a visual way — just how committed Wyndham has been and continues to be to Fairfield Glade, said Hartle.
“The Wall of Fame was created to show the history of the Glade and the owners staying here get to see that and where we have come from,” Hartle said. “Their comments are ‘Wow!’ And here we are in this new building and it shows the committment we have put back to the community.”
The event started with the Grand Opening Ceremony and Ribbon Cutting and there were tours of the new building. In the afternoon there was a golf tournament in which half of the proceeds will go to one of Wyndham’s signature non-profit organizations, the “Victory Junction – A Serious Fun Camp.”
Interestingly, Wyndham Vacation Ownership President and CEO, Franz Hanning attended and helped cut theribbon. Hanning started his career with Wyndham Vacation Ownership in sales at — you guessed it — Fairfield Glade.
And history, as they say, has come full circle.